Customer Care
Frequently Asked Questions (FAQ)
Q: How can I track my order?
A: Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also log in to your account and view your order status.
Q: What is your return and exchange policy?
A: As a small business, we are currently unable to accept returns or exchanges.
Q: Do you ship internationally?
A: Yes, we offer international shipping. Shipping rates and delivery times will vary based on your location. For more information, please refer to our Store Policies page.
Q: How can I update my account information?
A: You can update your account details by logging into your account on our website and navigating to the account settings section. If you need further assistance, please contact our support team.
Q: What payment methods do you accept?
A: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), and PayPal.